Terms and conditions
These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the skibookers.com website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and Skibookers B.V. (“Skibookers B.V.”, “we”, “us” or “our”).
If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services.
By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and Skibookers B.V., even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.
Accounts and membership
You must be at least 13 years of age to use the Website and Services. By using the Website and Services and by agreeing to this Agreement you warrant and represent that you are at least 13 years of age.
If you create an account on the Website, you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it.
We may, but have no obligation to, monitor and review new accounts before you may sign in and start using the Services. Providing false contact information of any kind may result in the termination of your account. You must immediately notify us of any unauthorized uses of your account or any other breaches of security.
We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.
We may suspend, disable, or delete your account (or any part thereof) if we determine that you have violated any provision of this Agreement or that your conduct or content would tend to damage our reputation and goodwill. If we delete your account for the foregoing reasons, you may not re-register for our Services. We may block your email address and Internet protocol address to prevent further registration.
Billing and payments
You shall pay all fees or charges to your account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable.
Sensitive and private data exchange happens over a SSL secured communication channel and is encrypted and protected with digital signatures, and the Website and Services are also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
Scans for malware are performed on a regular basis for additional security and protection.
If, in our judgment, your purchase constitutes a high-risk transaction, we will require you to provide us with a copy of your valid government-issued photo identification, and possibly a copy of a recent bank statement for the credit or debit card used for the purchase.
We reserve the right to change products and product pricing at any time. We also reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
Accuracy of information
Occasionally there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to availability, promotions and offers.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Website or Services is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information on the Website including, without limitation, pricing information, except as required by law.
Third party services
If you decide to enable, access or use third party services, be advised that your access and use of such other services are governed solely by the terms and conditions of such other services.
We do not endorse, are not responsible or liable for, and make no representations as to any aspect of such other services, including, without limitation, their content or the manner in which they handle data (including your data) or any interaction between you and the provider of such other services.
You irrevocably waive any claim against Skibookers B.V. with respect to such other services. Skibookers B.V. is not liable for any damage or loss caused or alleged to be caused by or in connection with your enablement, access or use of any such other services, or your reliance on the privacy practices, data security processes or other policies of such other services.
You may be required to register for or log into such other services on their respective platforms. By enabling any other services, you are expressly permitting Skibookers B.V. to disclose your data as necessary to facilitate the use or enablement of such other service.
Uptime guarantee
We offer a Service uptime guarantee of 99% of available time per month.
The service uptime guarantee does not apply to interruptions caused by:
periodic scheduled maintenance or repairs;
interruptions caused by you or your activities;
outages that do not affect core Service functionality;
causes beyond our control or that are not reasonably foreseeable;
outages related to the reliability of certain programming environments.
Links to other resources
Although the Website and Services may link to other resources (such as websites, mobile applications, etc.), we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked resource, unless specifically stated.
Some of the links on the Website may be “affiliate links”. This means if you click on the link and purchase an item, Skibookers B.V. may receive an affiliate commission.
We are not responsible for examining or evaluating, and we do not warrant the offerings of, any businesses or individuals or the content of their resources.
Additional payment conditions
We may securely store customers’ payment card details in accordance with applicable data protection and payment security standards.
We reserve the right to process payments in installments and according to a flexible payment schedule, which may be modified at our discretion.
In all cases, customers will be notified of any upcoming charge at least twenty-four (24) hours in advance.
We may also require the payment of a non-refundable deposit, the amount of which will be clearly displayed to the customer on the checkout page prior to the completion of payment.
Data collection and processing
We collect and process user information through various methods. This includes data directly provided by the user (e.g. name, contact details, passport details, payment information, travel group composition, travel dates), as well as data automatically collected from the user’s device and browser (IP, cookies, session data, behavioral data).
We may also obtain information from partners and integrations (e.g. hotels, airlines, tour operators, payment providers) and analytics providers, but only to the extent necessary to process and fulfill bookings, improve user experience, and support marketing activities.
Changes and amendments
We reserve the right to modify this Agreement or its terms at any time at our discretion. When we do, we will revise the updated date at the bottom of this page.
An updated version of this Agreement will be effective immediately upon posting unless otherwise specified. Your continued use of the Website and Services after the effective date constitutes your consent to those changes.
Acceptance of these terms
You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement.
If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.
Please note
These Website Terms & Conditions apply to your use of skibookers.com and related services.
For terms governing travel bookings, cancellations, and consumer rights, please also review our separate Travel / Booking Terms & Conditions.
For full details on how we collect and process personal data, please see our Privacy Policy.
Governing Law & Jurisdiction
These Website Terms & Conditions are governed by the laws of the Netherlands.
Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Amsterdam, the Netherlands.
Intellectual Property Clause
All content on this Website — including text, images, graphics, logos, videos, software, and design — is the exclusive property of Skibookers B.V. and is protected by copyright and trademark laws.
You may not copy, reproduce, modify, or distribute any part of this Website without prior written consent from Skibookers B.V.
Contacting us
If you have any questions, concerns, or complaints regarding this Agreement, please contact us:
📍 Skibookers B.V.
Pietersbergweg 291
1105 BM Amsterdam
The Netherlands
📧 info@skibookers.com